The entire team at Crates Country Boats excells at service. From the owners to the sales, service, tech crews.When you want to have a genuine great customer experience they rank #1. They make you feel like a part of their family, no matter what size boat you buy. We bought our boat over 9 years ago and the service and attention has not diminished. Having dealt with many sales people in my lifetime they should be teaching sales and service to other businesses. We still love our boat! Thanks Crates Orillia, you all are the Best!

Mark S

Awesome Staff a Fixture in the Lake Simcoe Boating area for years..Down to earth Professional Courteous .Highly Recommended

Alan W.

Incredible service from everyone...especially Peter our broker. We've been in the boat buying game for many years and he now tops the list by far. Class act all the way.

Pat & Celine S

We could not be happier with our new boat! The team at Crate's went above and beyond, not just while we were buying the boat but through the entire summer!
Thanks again!

Steph & Colt C.

This is our 4th boat, but this is our first yacht and our first purchase from Crate's in Orillia. We were a bit nervous moving into such a big boat, but Brian Brinks spent a LOT of time with us going through the unfamiliar systems on the boat followed by (much needed) docking and handling lessons. He was always available to answer our questions. We have been LOVING our new Cruisers Yacht!

Kim & John W.

Amazing !!!! This process of looking for the right boat has been very time consuming and stressful... Until Crates and Rich Groom showed me the boat I have been searching for ! Good show! Thank you

Mike & Sheena

Best service and staff on Simcoe ! I have purchased three new boats from them. Would not deal anywhere else.

Brad W

Good people.

Dave T.

I have purchased a boat 5 years ago from Crate's so I have met Brian. He is an amazing guy! Very friendly, co-operative and very well experienced. Last week, I sold my boat but absolutely I will keep our friendship with Brian. If you buy a boat from Crate's you would have good friends, there. This is their philosophy. They always do their best to make the customers happy. Thanks to all.

Senol S

It’s always been a pleasure dealing with Crates. Honest sales people and they work hard to take care of you for service after as well.

Robert W

Family owned for decades. Honest dealer. High end boats. Professional. Have a few locations

Mike O.

He spent over an hour going over different models of boats with us with no guarantee at that time...of us making a purchase. Regal (boat manufacturer) products appear to be well built, well appointed, higher end pieces, and the prices reflect that. Chris even steered us away from a boat he knew "could be problematic". Came away with a new 2022 Regal LS2, thanks to Chris, our salesperson for helping make a great deal for us, and Meaghan in the business office for her work as well. We really appreciate the excellent help and broad knowledge, and patience of their staff. ***I would HIGHLY recommend Crate’s (Family) Lake Country Boats for all your boating needs.*** These guys are FANTASTIC to work with.

Bradford S

Thank you again Crate's Lake Country Boats and staff for a awesome pleasure to deal with.

Albert R.

Very knowledgeable and always do a great job when dealing with my vessel.

Scott D

Brad is the man to take care of you. Andrew is the specialist. The whole team is remarkable. The timeframe to do the engine rebuild is acceptable.

Eric P

Service provided by Mark and the service team has been excellent. Had my boat in several times over the past few years for service and maintenance work. Work is always completed to satisfaction, boat returned clean, invoices are detailed and complete. Would not hesitate to recommend them.

Gord C

Thanks a lot for Richs serivces. We bought two boats from here,services were awesome.My brother Tony chen and I highly recommended that. We really enjoy the marquis right now on the water.

Linze